Why is Registration Critical?

Every day, we receive calls from government inspectors, as well as responsible inter-modal carriers, asking to verify that CHEMTREC has authorized the use of our phone number on shipping documents for chemical transportation.

Using our emergency number without authorization is a violation of many governments’ shipping regulations and CHEMTREC's Terms of Service. Only registered shippers can display the CHEMTREC emergency phone number on their shipping documents.

We encourage members of the regulatory enforcement community to contact us to verify authorization of our phone number on shipping documents.

CHEMTREC® is the world’s leading source of 24/7 call center support and information during hazardous materials incidents. For over 50 years, our engagement with emergency responders around the world has been the engine that drives our success. Considering that relationship, CHEMTREC will award $10,000 each to six fire departments in the United States. The awards are intended to help the fire departments enhance their response capabilities and increase local preparedness to respond to and prepare for hazardous materials incidents.

The 2025 HELP Awards are sponsored by the following companies:

• CHEMTREC (3 Awards Nationwide)
• American Chemistry Council (1 Award Nationwide)
• Dow (1 Award for California, Illinois, Kentucky, Michigan, New Jersey, Ohio, Pennsylvania, Tennessee, or Texas)
• LyondellBasell (1 Award for Illinois, Iowa, Louisiana, or Texas)
   

The application period for the 2025 award will open on June 1, 2025.

To be eligible to apply for the CHEMTREC® HELP (Hazmat Emergencies Local Preparedness) Award, departments must meet the following criteria:

• The fire department must be a local or state volunteer, career, or combination fire department. 
• Be in the United States and legally organized under state law. Tribal entities servicing a tribe recognized by the Bureau of Indian Affairs (BIA) that are chartered pursuant to IRA Section 17 or organized by a tribal government pursuant to a tribal code or resolution are eligible to apply.
• Demonstrate in the application essay their need to receive the award by describing the equipment, resources, and/or training the department would purchase and/or the training they would attend to increase their response capabilities for hazardous materials incidents, as well explaining the potential hazardous materials incidents that could occur in their community
• Only one application will be accepted per department. Any subsequent applications received for that department during the award year will be disqualified. Past recipients of the HELP Award must wait five years before reapplying for the award.
• Departments that receive the award must use the money to increase their department’s hazmat response capabilities and not for any other purpose. The award cannot be redistributed.
• Departments that receive the award agree that their department name, details from their application essay, and all photos taken during the award presentation may be used in media by CHEMTREC, TRANSCAER, and American Chemistry Council, for the purposes of promoting the award program. The departments who receive the awards also agree to a department visit by CHEMTREC for the award presentation within six months of notification of the award.
   

After the application period ends, an expert panel selected by CHEMTREC will review the applications to assess financial need, anticipated use of funds, community risk and overall eligibility. 
Six fire departments will be selected to each receive $10,000 in funding. Selections are based upon the information provided in the application essay, recommendations of the award panel and the decisions of CHEMTREC, the American Chemistry Council, LyondellBasell, and Dow. The decisions are at the full discretion of the awarding entities and are final. 

Stay Ahead of New and Emerging Regulations with REGTREC™

August 22,2018

REGTREC™, our regulatory research and compliance tool, is now available to all customers of our outside zone and global emergency response services!

REGTREC highlights the major chemical regulatory requirements of countries around the world and provides a single source for up-to-date content on a broad range of topics including SDS, labels, product and substance registration, restrictions and bans and transportation.

Features and benefits include:

• •24/7 access to global regulatory requirements
• •Updates for nearly 30 key countries around the globe
• •Summary of relevant information to quickly determine the potential impact of regulatory changes
• •User friendly portal with easy navigation
• •Push notifications of updates via email

Primary contacts can log in to their customer portal to access REGTREC, which is now included as an added benefit to our outside zone and global emergency response customers at no additional cost. 

For more information about REGTREC, or to request a quote, visit https://www.chemtrec.com/sds-reporting/regtrec.

All of your safety information at your fingertips.

Our library of more than six million Safety Data Sheets (SDS) supports emergency response for incidents involving all classes of hazardous materials. And now, by registering for CHEMTREC’s SDS Direct service, your employees gain custom, secure, anytime access to your company-specific SDS through a user-friendly SDS web interface and document request hotline. This service, which helps you with workplace compliance, includes SDS library set-up, document indexing and maintenance. Our team of SDS professionals will manage your SDS library and distribute copies to distributors, contractors and customers upon request.

SDS Direct™

CHEMTREC SDS Direct gives you a whole new level of access, accuracy and redundancy with your organization’s SDS library.

SDS Access™

Access your Safety Data Sheets anytime, anywhere, on your desktop, laptop or mobile phone with CHEMTREC SDS Access. Your service subscription gives you secure, 24/7 web-based access to your SDS library with full search capabilities. SDS Access also includes library set-up, document indexing, ongoing maintenance and customized alerts.

SDS Access helps you remain compliant with the U.S. Department of Labor Occupational Safety and Health Administration (OSHA) and other global hazard communication requirements. We even give you an SDS binder for on-site access, along with workplace posters, stickers, and wallet cards with access instructions. Employees without online access can call our dedicated SDS Access telephone number for live 24/7 help.

SDS Distribution

Why take on the added expense, or burden your staff with the job of managing and distributing your Safety Data Sheets? With SDS Distribution, CHEMTREC’s team of SDS experts will manage your entire SDS library more efficiently and more affordably, and distribute copies via email, fax, CD or USB drive to authorized distributors, contractors or customers upon request.

We’ll help you comply with OSHA regulations, offering high availability through our redundant systems, protect your SDS library through extensive backups and provide a dedicated SDS Distribution phone number to expedite requests.

SDS Indexing

We realize you may not always have the time or manpower to provide an electronic index for every SDS document you submit. Which is why we offer SDS Indexing services to help you streamline this process.

When you sign up for SDS Indexing, we’ll populate your SDS database with accurate, detailed information, indexed for easier searching. We employ parallel data entry and supervisor review to verify accuracy; and improve SDS submission efficiency, process quality and consistency—saving you time and valuable internal resources.

To register for SDS Direct, contact us at 

1-800-262-8200 (8:00 a.m.–5:30 p.m. EST) 

703-741-5500  

sales@chemtrec.com

CHEMTREC and SDS Direct™ are services of the American Chemistry Council. In accordance with ACC and Responsible Care, CHEMTREC strives to significantly enhance performance and improve employee safety, the health of communities and the environment as a whole, moving us toward a safer, more sustainable future.

You’ve got our number, we’ve got your back!

Are you looking for a way to meet DOT and international compliance standards for shipping hazardous materials?
 
CHEMTREC®, the world’s leading emergency response information provider, can help you keep your hazmat shipments moving smoothly. By registering with CHEMTREC, you'll have access to our 24/7 emergency phone number, highly trained emergency service specialists, toxicology and medical specialists, language interpretation services and in-country phone numbers for international compliance. You will also be able to place the CHEMTREC emergency phone number on Safety Data Sheets.
 
Working together with first responders, we’ll help with incidents involving your shipments and maintain communication during critical phases.

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If you need us, call us.

To place an emergency call:

1-800-424-9300

For sales and customer service:

1-800-262-8200 (within the U.S.)

+1 703-741-5500 (Worldwide)