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Contact Us

Get the right support fast.

Contact Our Sales Team

Our sales team can help with:

  • New registrations/service expansion
  • Pricing and service details
  • General questions about CHEMTREC offerings

📞 Phone: 1‑800‑262‑8200 (U.S.) | +1‑703‑741‑5500 (Worldwide)

🕘 Business Hours: Monday–Friday, 8:00 a.m.–5:30 p.m. ET

Or contact us using the button below

 

 

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Customer Service

Help with your existing CHEMTREC account:

  • Account or contact information updates
  • Customer Portal access
  • Pay over the phone/enroll in AutoPay

📞 Phone: 
1‑800‑262‑8200 (U.S.) | +1‑703‑741‑5500 (Worldwide) 

✉️ Email: chemtrec@chemtrec.com

🕘 Business Hours: Monday–Friday, 8:00 a.m.–5:30 p.m. ET 

Incident Follow-up and Callback Line (24/7)

For questions, follow-up, or callbacks related to an existing incident

Use this number to:

  • Follow up on an existing incident report
  • Ask questions about a reported incident
  • Respond to a callback regarding an ongoing incident

Language support:

This line primarily supports English. Translation services are available upon request. Para atención en español, solicite “Spanish” al inicio de la llamada y será conectado a un traductor.

📞 Phone: U.S 1-800-424-9300, Worldwide: +1 703-527-3887

🕒 Available 24/7, 365 days a year 

Not sure who to contact?

Use the Contact Us form below for any type of question, and we’ll route it to the appropriate team.


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