About CHEMTREC

The world’s premier call center for hazmat emergency response coordination.

In 1971, responding to the growing need for timely information during chemical and hazardous materials incidents, the chemical industry created CHEMTREC, a public service hotline for emergency responders. Today, CHEMTREC is the world’s premier call center for hazmat emergency response coordination.

With over 50 years of experience, CHEMTREC’s world-leading call center operates on a 24-hour basis, seven days a week, providing emergency response information wherever hazardous materials are manufactured, stored, transported, or used. With the right procedures and protocols in place, and by doing what’s right quickly and effectively, CHEMTREC helps minimize environmental impacts, protect people, and preserve the assets and reputations of its customers.

Operating globally, CHEMTREC has offices in major regions and on-the-ground knowledge of local regulations, understanding of local nuances, and appreciation of cultural sensitivities. CHEMTREC offers a suite of services along with L1 emergency response, including SDS management and authoring, hazardous materials training, crisis management, L2/L3 notification services, carrier solutions, data reporting, and lithium battery solutions. CHEMTREC is proud to contribute to the practice of safe handling and transportation of hazardous materials throughout the supply chain. 

Safety is what we do

CHEMTREC is more than just a call center; we’re an experienced partner who can help reduce risk and internal burdens so your organization can succeed and grow. We are an emergency response information provider and will support you throughout the process of chemical transportation. 

Helping companies safely ship hazardous materials is more than just our business—it’s our passion.