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The world’s premier call center for hazmat emergency response coordination.

In 1971, responding to the growing need for timely information during chemical and hazardous materials incidents, the chemical industry created CHEMTREC, a public service hotline for emergency responders. Today, CHEMTREC is the world’s premier call center for hazmat emergency response coordination.

With over 50 years of experience, CHEMTREC’s world-leading call center operates on a 24-hour basis, seven days a week, providing emergency response information wherever hazardous materials are manufactured, stored, transported, or used. With the right procedures and protocols in place, and by doing what’s right quickly and effectively, CHEMTREC helps minimize environmental impacts, protect people, and preserve the assets and reputations of its customers.

Operating globally, CHEMTREC has offices in major regions and on-the-ground knowledge of local regulations, understanding of local nuances, and appreciation of cultural sensitivities. CHEMTREC offers a suite of services along with L1 emergency response, including SDS management and authoring, hazardous materials training, crisis management, L2/L3 notification services, carrier solutions, data reporting, and lithium battery solutions. CHEMTREC is proud to contribute to the practice of safe handling and transportation of hazardous materials throughout the supply chain. 

Safety is what we do

CHEMTREC is more than just a call center; we’re an experienced partner who can help reduce risk and internal burdens so your organization can succeed and grow. We are an emergency response information provider and will support you throughout the process of chemical transportation. 

Helping companies safely ship hazardous materials is more than just our businessit’s our passion.

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  • What We Do

    Learn how CHEMTREC can help protect your business and provide critical support for fast emergency response.

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  • Who We Are

    Learn why CHEMTREC is the chemical industry’s premier emergency response support organization for shippers of hazardous materials.

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  • FAQs

    Get answers to some of the most frequently asked questions about registering with CHEMTREC, how to remain compliant, and where to display our phone number.

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Get an estimate for CHEMTREC response services.

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Come Meet Us

CHEMTREC will be attending a number of conferences and events this year. Stop by and say hello.

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What Coverage Is Right For Me?

Tell us a few things about your shipping practices and we’ll guide you to the right level of CHEMTREC protection.

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