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If you wish to receive more information about our services, please contact our team.
CHEMTREC is more than just an emergency call center. We also offer customized prevention and management services, including:
Our trained, experienced ESS team will answer non-emergency calls, record limited incident details, and forward this information to the correct business unit within the company. Companies use this service to be notified of pre-incident exposures needing redress or to perform data analysis seeking patterns of flaws suitable for process review.
You can rely on CHEMTREC to handle your company’s crisis communications. This service includes:
CHEMTREC will serve as your company’s 24-hour technical response center, providing callers with answers to your specific product-related questions.
CHEMTREC will serve as the company’s 24-hour response center, handling calls including minor incidents, customer service calls and general inquiry calls.
Included as a service to all registered companies, we will provide callers with pre-approved instructions for handling and disposing of leaking or damaged containers. We will also notify your company by fax and/or email.
Please note, under any other circumstance such as a specific request by the caller for contact, our emergency service specialists will contact your company’s emergency contacts at the time of the incident.
Get an estimate for CHEMTREC response services.
CHEMTREC is the go-to resource for emergency responders and shippers of hazardous materials.
Tell us a few things about your shipping practices and we’ll guide you to the right level of CHEMTREC protection.
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CHEMTREC, LLC is a single member limited liability company wholly owned by the American Chemistry Council, Inc.
CHEMTREC® is a registered service mark of the American Chemistry Council, Inc.