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Industry Relationships

CHEMTREC’s worldwide network includes valuable, long-standing relationships with a number of chemical industry associations, emergency centers, mutual aid networks, and hazardous materials organizations.

Global Relationships

As more companies expand their global reach, CHEMTREC continues to build new relationships with international manufacturers, shippers, and emergency response organizations. These relationships help us offer expanded services for customers who ship globally, and help us gather and share critical information during incidents involving international shipments. 

Additionally, our international work encourages other countries to establish their own CHEMTREC-like centers. In recent years, we’ve sent representatives to Colombia, China, Hungary, Malaysia, South Korea, and Thailand to educate shippers. We’ve also hosted delegations from other countries, including Russia, India, Germany, New Zealand, Singapore, Japan, Argentina, and Venezuela, among others.

Emergency Responders

In an emergency involving hazardous materials, emergency responders need immediate, reliable access to critical information. And CHEMTREC is often their first call. We partner with emergency responders, connecting them with the manufacturers, shippers, carriers, hazardous materials experts, and government agencies they need.

We recognize every second counts, so we staff our Emergency Call Centers with experienced Emergency Support Specialists—many of whom were once responders themselves. 

Mutual Aid Networks

Manufacturers of specific chemicals—including Anhydrous Hydrogen Chloride, Hydrogen Peroxide, Hydrogen Flouride, Chlorine, and compressed gases—along with their related industry associations, have developed mutual aid networks to help each other handle incidents involving those specific hazardous materials.  We activate these networks on behalf of the companies who participate in the mutual aid networks.

COMPGEAP (Compressed Gas Emergency Action Plan)

The Compressed Gas Association (CGA) was founded in 1913 and represents members from all facets of the industrial and medical gases and equipment industry in the US and Canada. The CGA is the recognized leader in the development of gas and equipment standards around the world. CHEMTREC’s partnership with the CGA provides membership to the Compressed Gas Emergency Action Plan (COMPGEAP) in the United States and Canada, providing mutual aid in the event of a transportation incident involving compressed gases. 

CHLOREP (CHLORine Emergency Plan)

CHLOREP is administered and coordinated by The Chlorine Institute (CI), which was founded in 1924 and serves as a technical trade association of companies involved in the safe production, distribution and use of chlorine, sodium and potassium hydroxides and sodium hypochlorite, the distribution and use of hydrogen chloride and the distribution of vinyl chloride monomer. CHLOREP responds to chlorine emergencies in the United States and Canada 24-hours a day, 7-days a week, with established phone contacts and highly trained personnel.


CHEMTREC has memorandums of understanding with several organizations, including;









Medical Information Services

CHEMTREC provides access to 24-hour medical information services for toxic chemical exposure and other medical emergencies. We connect medical exposure calls to poison control specialists, physicians, and toxicologists. Once a call is connected to a medical specialist, our Emergency Service Specialists drop off the call for privacy.

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