Emergency Support Specialist

Emergency Support Specialist

Location: Falls Church, VA

Position Summary

The Emergency Support Specialist is responsible for supporting the day-to-day operations of the assigned shift within the CHEMTREC Operations Center. The position reports directly to the Lead Watch Supervisor.

Major Duties and Responsibilities

• Answers, screens, and processes incoming calls as well as prioritizes calls, evaluates and analyzes situations to provide appropriate and timely responses, including calls related to chemical spills, fires, leaks, or medical exposures.
• Executes relevant standard operating procedures, policies, and protocols.
• Collaborates with other departments within CHEMTREC to provide input and support, as needed.
• Performs other related duties as assigned.

Qualifications/Requirements

Required

• Associate’s degree or equivalent experience.
• Two years’ experience in information management, chemistry, hazardous materials, hazardous materials transportation, or emergency response/emergency management discipline.
• Ability to work 12-hour shifts including weekdays and weeknights as well as weekends and federal holidays.
• Ability to use independent judgment in evaluating situation/issues.
• Ability to manage and prioritize multiple projects and tasks.
• Strong oral and written communication skills.
• Working knowledge of Microsoft CRM, and Microsoft Office, including Outlook, Word, Excel, and PowerPoint as well as internet applications
• Ability to travel domestically.

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