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Premier Call Center for Hazmat Emergency Response Coordination

With over 50 years of experience, CHEMTREC’s world-leading call center operates on a 24-hour basis, seven days a week, providing emergency response information wherever hazardous materials are manufactured, stored, transported, or used. With the right procedures and protocols in place, and by doing what’s right quickly and effectively, CHEMTREC helps minimize environmental impacts, protect people, and preserve the assets and reputations of its customers.

We’re an experienced partner who can help reduce risk and internal burdens so your organization can succeed and grow. We are an emergency response information provider and will support you throughout the process of chemical transportation.

Helping companies safely ship hazardous materials is more than just our business—it’s our passion.

Why Register With CHEMTREC

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Lortu CHEMTRECen larrialdietarako erantzun zenbakira eta erregistratzearen abantaila guztietara.

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Gehiago ikasteko interesa? Lortu CHEMTREC zerbitzuen aurrekontua.

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Safety Is What We Do

CHEMTREC is more than just a call center. To contribute to the practice of safe handling and transportation of hazardous materials throughout the supply chain, CHEMTREC offers a suite of services including L1 emergency response, L2/L3 notifications, hazardous materials training, consulting, SDS management, battery compliance solutions, and incident reporting. 

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Zerbitzatzen dugun

Manufacturers, shippers, carriers, distributors, and retailers in a variety of industries, as well as emergency responders, all rely on CHEMTREC before, during, and after an incident. 

Who We Serve_small

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Lidergo Dedikatua

Our experienced leadership team helps make CHEMTREC the chemical industry’s leading source of hazmat information and support.

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The CHEMTREC file library.

Legacy of Safety

With roots going back to 1918, CHEMTREC was created to respond to the growing need for timely information during chemical and hazmat incidents.

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Lanerako irteerak

Help make the world a safer place by joining the CHEMTREC team. Browse our current openings and apply on the portal.

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CHEMTREC's Connection to ACC and TRANSCAER

Amerikako Kimika Kontseilua

CHEMTREC is a service of the Amerikako Kimika Kontseilua (ACC). The ACC represents more than 170 leading chemical companies. Many of these member companies CHEMTREC-ekin erregistratuta daude bidalketa-baliabideak eta larrialdi-erantzunak.

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TRANSCAER

CHEMTREC is a proud sponsor of TRANSCAER®. This voluntary USA outreach effort helps communities prepare for, and respond to, hazardous materials incidents.

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Frequently Asked Questions About CHEMTREC

Eskuratu CHEMTREC-rekin erregistratzeari buruzko ohiko galdera batzuei buruzko erantzunak, nola bete behar diren eta non gure telefono zenbakia bistaratzeko.

Izen-ematea CHEMTREC-rekin

Nola erregistratu CHEMTREC zerbitzuetarako?

Linean izena eman dezakezu. Laguntza osagarria, posta elektronikoa sales@chemtrec.com edo deia 1 800--262 8200-.

Nola jakin dezaket nire enpresa CHEMTREC-rekin erregistratuta dagoela?

Registration with CHEMTREC gives you the right to use CHEMTREC emergency phone numbers on shipping documents. It is your responsibility to know whether your products or shipments are subject to government regulations. To determine whether your shipment must comply with U.S. Department of Transportation (DOT) Regulation 49 CFR 172.604, contact the U.S. Department of Transportation's Hazardous Materials Information Center at 1 800--467 4922- (AEB) edo + 1 202-366-4488 (AEBetatik kanpo) edo posta elektronikoz infocntr@dot.gov.

Nola jakin dezaket nire enpresa CHEMTREC-rekin erregistratuta dagoela?

Jarri harremanetan Bezeroaren Zerbitzura at chemtrec@chemtrec.com or 1 800--262 8200- zure enpresak dagoeneko erregistratuta dagoen ikusteko. Arau-ikuskatzaileen, fabrikatzaileen, baimendunen, garraiolarien, merkantzien birbidaltzaileen eta hirugarrenen logistika-zerbitzuen hornitzaileei (3PL) deitzen diegu sarritan, eta gure enpresak gure zenbakia erabiltzeko baimena ematen duen egiaztatzeko. Salbuespenezko baimenik gabeko zenbakia bistaratzen duten garraiolariek kalte larriak eragin ditzakete.

Oso ona arriskutsua den kopuru txiki bat bakarrik bidaltzen dut. Oraindik ere CHEMTRECrekin erregistratu behar al dut?

CHEMTREC-ekin erregistratuta egon behar duzu zure telefono zenbakiak gure bidalketa-dokumentuetan, etiketetan, bilgarrietan edo bestelako hazcom batean. Zure material arriskutsuak zure bidalketa-paperetan behar den zenbaki bat behar badu jakiteko, jarri harremanetan INFO-LINE Garraio Saila AEBko 1 800--467 4922-  (AEB) edo + 1 202-366-4488 (AEBetatik kanpo).

Zein da nire bezero-zenbakia?

You’ll find your unique CHEMTREC Customer Number (CCN) in the upper right-hand corner of your CHEMTREC invoice. The number will be preceded by the letters “CCN” when used on shipping documents (for example: CCN123456). If you don’t have a copy of your invoice, please have your company’s designated primary contact call or contact Customer Service at chemtrec@chemtrec.com or 1 800--262 8200- zure CCNa lortzeko.

CHEMTREC telefono zenbakia erakusten duena

Non bidalitako agirietan CHEMTREC telefono zenbakia jarri dut?

Erakutsi zure CHEMTREC larrialdietako telefono zenbakiak bidalketa-paperetan kokapen bikain batean. Zenbakiak larrialdiko erantzunari buruzko informazioa dela adierazi behar duzu (adibidez: EMERGENCY CONTACT: CHEMTREC 1-800-XXX-XXXX).

Zure bidalketa AEBko bidalketa-araudiaren menpe badaukazu, zure enpresa erregistratuaren izena edo zure CHEMTREC CCNa sartu beharko zenuke. 49 CFR 172.604, "larrialdien erantzuna telefonoz, aurretik, batez ere, edo behean, modu nabarmenean, erraz identifikatu eta argi eta garbi ikusten den moduari esker, informazioa erraz eta azkar aurkitzeko" konpainiaren izena sartu ezean beste era batera esanda.

Inoiz ez erakutsi CHEMTREC Bezeroarentzako arreta telefono-zenbakia bidalketa-paperetan, SDS-an, eta abar. CHEMTREC larrialdi-telefonoen zenbakiak bakarrik erakutsi.

Nora egin ditzakezun CHEMTREC zenbakiekin kalitatea?

CHEMTREC labels, including vehicle decals, rail car markings, phone decals and lithium battery labels, can be purchased through our approved supplier, Labelmaster

CHEMTREC telefono zenbakia jarri al dezaket produktuaren ontzian?

Txirrindulariei CHEMTREC telefono zenbakia, helbide elektronikoa, webgunea edo CHEMTREC-ko beste edozein kontakturen informazioa barne hartzea gomendatzen dizugu.

Produktu hauei, CHEMTREC larrialdiko telefono zenbakia aurrekoa izango da:

"Material arriskutsuak edo arriskutsuak diren istripuak BAKARRIK (isurketak, isurketak, suak, esposizioak edo istripuak), CHEMTREC deitu [sartu CHEMTREC telefono-zenbakietara zure izen-emate baieztapenean];"

Enpresaren telefono-zenbakia paketean ere sartu behar da, eta argi eta garbi adierazi behar da produktuaren inguruko beste galderarik ez duten beste galderek konpainiari zuzendu beharko litzaiekeena.

Kontuan izan: Should you choose to include the CHEMTREC emergency phone number on product packaging, any calls placed to the CHEMTREC emergency call center will count toward your incident count for billing purposes.

Funtsezko terminoak zehaztea

Zer da DOT araudia 49 CFR § 172.604?

Material arriskutsuen araudia (HMR) Izenburua 49 CFR § 172.604 requires that “a person who offers a hazardous material for transportation must provide an emergency response telephone number, including the area code or international access code, for use in the event of an emergency involving the hazardous material.” The full hazardous material regulation can be found through the Hoditeria eta Material Arriskutsuen Segurtasun Administrazioa (PHMSA) webgunea.

Zerk definitzen du "gorabehera"?

CHEMTREC-era deitutako edozein erregistratzaile edo haren afiliatuei eta haien produktuei edo bidalketei dagokienez.

Zer esan nahi du zerbait material arriskutsu gisa?

Hazardous materials for the purpose of transportation are those posing an unreasonable threat to the health, safety and property of the environment. This includes: hazardous substances, hazardous wastes, marine pollutants, elevated temperature material, materials identified in 172.101 of the CFR, and Materials meeting the definitions contained in Part 173 of the CFR. For more information please refer to the Code of Federal Regulations (CFR) Title 49.

CHEMTREC Zerbitzuak

On-gune garbiketa zerbitzuak ematen dituzu?

CHEMTREC-k ez du tokiko garbitze-zerbitzuak eskaintzen une honetan.

arakatu CHEMTREC services.

Estatu Batuetatik nazioarteko bidalketa batera bidaltzen ditut. Zein estaldura maila behar dut?

Bidalitako kokapenaren araberakoa da. CHEMTREC-ren estaldura mailak eskualdeetako eremuek zehazten dute. Zure bidalketa helmuga jatorri puntua den eremu berean badago, Inside Zone Coverage behar duzu. Zure bidalketa helmuga ez bada jatorri puntuko eremu berean, kanpo eremuko estaldura beharko duzu. Estatu Batuetatik Estatu Batuetatik eta beste jatorri puntu batzuetara bidaltzen dituzun tokietan, Global Coverage aukera onena izan daiteke. Harremanetarako salmentak (sales@chemtrec.com) informazio gehiagorako.

Argibide gehiago CHEMTREC coverage levels.

CHEMTRECk segurtasun datuen orriak (SDS) ematen ditu?

As a part of our emergency response services, we will only distribute a registrant’s SDS or other product-specific information to outside parties when that information is needed by responders, medical professionals, or others during a hazardous materials incident. Other requests for SDS will be referred to the manufacturer.

CHEMTREC recently launched SDS ACCESS, which gives you access to your Safety Data Sheets anytime, anywhere, on your desktop, laptop or mobile phone. SDS Access gives you secure, 24/7 web-based access to your SDS library with full search capabilities. It also includes library set-up, document indexing, ongoing maintenance and customized alerts.

Argibide gehiago safety data sheet solutions.

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