Ale nan kontni prensipal
CHEMTREC logo

Konsènan CHEMTREC

Premier Call Center for Hazmat Emergency Response Coordination

With over 50 years of experience, CHEMTREC’s world-leading call center operates on a 24-hour basis, seven days a week, providing emergency response information wherever hazardous materials are manufactured, stored, transported, or used. With the right procedures and protocols in place, and by doing what’s right quickly and effectively, CHEMTREC helps minimize environmental impacts, protect people, and preserve the assets and reputations of its customers.

We’re an experienced partner who can help reduce risk and internal burdens so your organization can succeed and grow. We are an emergency response information provider and will support you throughout the process of chemical transportation.

Helping companies safely ship hazardous materials is more than just our business—it’s our passion.

Why Register With CHEMTREC

plak pwotèj

Pwoteje mak ou ak repitasyon konpayi

lajan

Minimize ekspoze finansye ou

lavi-bouy

Bay sipò kritik pou patnè chèn ekipman ak kliyan yo

tcheke

Kontinyèl amelyorasyon nan pwosesis sekirite ou ak pwotokòl

twa-Kovèti pou-cogs

Plan pou rekiperasyon dezas ak kontinyete biznis

envira

Chaje enpak sou sante ak anviwònman

Enskri Koulye a,

Jwenn aksè a nimewo repons ijans CHEMTREC a ak tout benefis ki genyen nan enskripsyon an.

Kòmanse Enskripsyon

Mande yon Quote

Enterese aprann plis? Jwenn yon estimasyon pou sèvis CHEMTREC.

Kòmanse yon Quote

Safety Is What We Do

CHEMTREC is more than just a call center. To contribute to the practice of safe handling and transportation of hazardous materials throughout the supply chain, CHEMTREC offers a suite of services including L1 emergency response, L2/L3 notifications, hazardous materials training, consulting, SDS management, battery compliance solutions, and incident reporting. 

Our Services_small

Ki moun nou sèvi

Manufacturers, shippers, carriers, distributors, and retailers in a variety of industries, as well as emergency responders, all rely on CHEMTREC before, during, and after an incident. 

Who We Serve_small

Kilès Nou Ye

Shaking hands with a new hire.

Lidè devwe

Our experienced leadership team helps make CHEMTREC the chemical industry’s leading source of hazmat information and support.

gwoup
Bibliyotèk dosye CHEMTREC.

Eritaj nan sekirite

Avèk rasin ki tounen nan 1918, CHEMTREC te kreye pou reponn a bezwen an ap grandi pou enfòmasyon alè pandan ensidan chimik ak matyè danjere.

revèy

Opòtinite pou karyè

Ede fè mond lan yon kote ki pi an sekirite lè w rantre nan ekip CHEMTREC la. Browse ouvèti aktyèl nou yo epi aplike sou pòtal la.

lanmen-zetwal yo

CHEMTREC's Connection to ACC and TRANSCAER

Ameriken Chimi Konsèy

CHEMTREC is a service of the Ameriken Chimi Konsèy (ACC). The ACC represents more than 170 leading chemical companies. Many of these member companies yo anrejistre ak CHEMTREC pou resous anbake ak sipò repons pou ijans.

ACC Logo

TRANSCAER

CHEMTREC is a proud sponsor of TRANSCAER®. This voluntary USA outreach effort helps communities prepare for, and respond to, hazardous materials incidents.

TRANSCAER Logo


 

Frequently Asked Questions About CHEMTREC

Jwenn repons pou kèk nan kesyon yo poze pi souvan sou enskripsyon ak CHEMTREC, kijan pou yo rete konfòme, ak ki kote yo montre nimewo telefòn nou an.

Enskripsyon ak CHEMTREC

Kouman pou mwen enskri pou sèvis CHEMTREC?

Ou ka enskri sou entènèt. Pou plis èd, imèl sales@chemtrec.com oswa rele 1-800-262-8200.

Kouman pou mwen konnen si konpayi mwen an anrejistre ak CHEMTREC?

Registration with CHEMTREC gives you the right to use CHEMTREC emergency phone numbers on shipping documents. It is your responsibility to know whether your products or shipments are subject to government regulations. To determine whether your shipment must comply with U.S. Department of Transportation (DOT) Regulation 49 CFR 172.604, contact the U.S. Department of Transportation's Hazardous Materials Information Center at 1-800-467-4922 (USA) oswa + 1 202-366-4488 (andeyò USA a) oswa pa imèl nan infocntr@dot.gov.

Kouman pou mwen konnen si konpayi mwen an anrejistre ak CHEMTREC?

Kontakte Sèvis Kliyan nan chemtrec@chemtrec.com or 1-800-262-8200 pou wè si konpayi ou deja anrejistre. Nou souvan resevwa apèl nan enspektè regilatè yo, manifaktirè yo, transpò yo, transpòtè yo, transporteur machandiz yo ak founisè lojistik sèvis twazyèm pati yo (3PL), ak sou sa pou verifye si yon konpayi gen otorizasyon pou itilize nimewo nou an. Shippers ki montre nimewo a san otorizasyon anrejistre ka fè fas a konsekans sibstansyèl.

Mwen sèlman anbake yon ti kantite yon bon danjere. Èske mwen toujou bezwen anrejistre ak CHEMTREC?

Ou dwe anrejistre ak CHEMTREC nenpòt lè ou montre nimewo telefòn ou sou dokiman anbake ou, etikèt, anbalaj, oswa lòt hazcom. Pou aprann si materyèl danjere ou bezwen yon nimewo ijans sou papye anbakman ou yo, kontakte Depatman Transpò US INFO-LINE nan 1-800-467-4922  (USA) oswa + 1 202-366-4488 (deyò USA).

Ki kantite kliyan mwen ye?

You’ll find your unique CHEMTREC Customer Number (CCN) in the upper right-hand corner of your CHEMTREC invoice. The number will be preceded by the letters “CCN” when used on shipping documents (for example: CCN123456). If you don’t have a copy of your invoice, please have your company’s designated primary contact call or contact Customer Service at chemtrec@chemtrec.com or 1-800-262-8200 pou jwenn CCN ou.

Montre nimewo telefòn CHEMTREC

Ki kote sou dokiman anbak mwen mwen mete nimewo telefòn CHEMTREC a?

Montre nimewo telefòn ijans CHEMTREC ou sou papye anbake nan yon kote enpòtan. Ou dwe endike ke nimewo yo se pou enfòmasyon sou repons pou ijans (pa egzanp: KONTAK IJANS: CHEMTREC 1-800-XXX-XXXX).

Si chajman ou a sijè a règleman anbake US, ou dwe anrejistre non anrejistre konpayi ou oswa CHEMTREC CCN ou a, annakò avèk 49 CFR 172.604, "sou papye a anbake imedyatman anvan, apre, pi wo a, oswa anba a repons nimewo telefòn ijans nan yon fason enpòtan, ki idantifye, ak vizib klèman ki pèmèt enfòmasyon an yo dwe fasil epi byen vit jwenn," sof si non konpayi an te antre yon lòt kote nan yon fason ki enpòtan.

Pa janm montre nimewo telefòn kliyan CHEMTREC a sou papye anbake, SDS, ak sou sa. Sèlman montre nimewo ijans CHEMTREC yo.

Ki kote mwen ka jwenn dekale avèk nimewo CHEMTREC yo sou yo?

CHEMTREC labels, including vehicle decals, rail car markings, phone decals and lithium battery labels, can be purchased through our approved supplier, LabelMaster

Èske mwen ka mete nimewo telefòn CHEMTREC sou anbalaj pwodwi?

Nou dekouraje transpò soti nan ki gen ladan nenpòt nimewo telefòn CHEMTREC, adrès imel, sit entènèt, oswa nenpòt ki lòt enfòmasyon kontak pou CHEMTREC sou anbalaj pwodwi sòf si pwodwi a se sijè a yon règleman.

Pou pwodui sa yo, nimewo ijans CHEMTREC yo dwe anvan sa:

"Pou materyèl danjere oswa ensidan danje ki SÈL sèlman (gaye, koule, dife, ekspoze oswa aksidan), rele CHEMTREC nan [insert nimewo telefòn CHEMTREC yo ba ou nan konfimasyon anrejistreman ou an];"

Nimewo telefòn konpayi an dwe enkli tou sou anbalaj la, epi li dwe endike klèman tout lòt kesyon ki pa ijans sou pwodwi a ta dwe dirije bay konpayi an.

Tanpri sonje: Should you choose to include the CHEMTREC emergency phone number on product packaging, any calls placed to the CHEMTREC emergency call center will count toward your incident count for billing purposes.

Defini tèm kle yo

Ki sa ki DOT Règleman 49 CFR § 172.604?

Règleman materyèl danjere (HMR) Tit 49 CFR § 172.604 requires that “a person who offers a hazardous material for transportation must provide an emergency response telephone number, including the area code or international access code, for use in the event of an emergency involving the hazardous material.” The full hazardous material regulation can be found through the Tiyo ak materyèl danjere Administrasyon Sekirite (PHMSA) sou sit wèb.

Ki sa ki defini yon "ensidan"?

Nenpòt rele nan CHEMTREC konsènan rejistran an oswa afilye li yo ak pwodwi yo oswa anbakman.

Ki sa ki kalifye yon bagay tankou yon materyèl danjere?

Hazardous materials for the purpose of transportation are those posing an unreasonable threat to the health, safety and property of the environment. This includes: hazardous substances, hazardous wastes, marine pollutants, elevated temperature material, materials identified in 172.101 of the CFR, and Materials meeting the definitions contained in Part 173 of the CFR. For more information please refer to the Code of Federal Regulations (CFR) Title 49.

Sèvis CHEMTREC

Eske ou bay sèvis netwayaj sou plas?

CHEMTREC pa bay sèvis netwaye sou plas nan moman sa a.

Eksplore CHEMTREC services.

Mwen anbake soti nan USA a nan yon kote entènasyonal yo. Ki nivo pwoteksyon mwen bezwen?

Sa depann de kote w ap anbake. Nivo zòn pwoteksyon CHEMTREC yo detèmine. Si destinasyon kagezon ou a se nan menm zòn nan kòm pwen orijin lan, ou pral bezwen Anndan Zòn Kouvèti. Si destinasyon kagezon ou a pa nan menm zòn ak pwen orijin lan, ou pral bezwen deyò zòn sekirite. Nan ou bato entènasyonalman soti nan USA a ak lòt pwen ki gen orijin nan zòn diferan, Pwoteksyon Global pouvwa ap chwa ki pi bon. Kontakte lavant (sales@chemtrec.com) pou plis enfòmasyon.

Aprann plis sou CHEMTREC coverage levels.

Èske CHEMTREC bay enfòmasyon sou Done Sekirite (SDS)?

As a part of our emergency response services, we will only distribute a registrant’s SDS or other product-specific information to outside parties when that information is needed by responders, medical professionals, or others during a hazardous materials incident. Other requests for SDS will be referred to the manufacturer.

CHEMTREC recently launched SDS ACCESS, which gives you access to your Safety Data Sheets anytime, anywhere, on your desktop, laptop or mobile phone. SDS Access gives you secure, 24/7 web-based access to your SDS library with full search capabilities. It also includes library set-up, document indexing, ongoing maintenance and customized alerts.

Aprann plis sou safety data sheet solutions.

dosye Mande yon Quote

Nou gen do ou. Konekte avèk nou epi jwenn yon pri pou sèvis CHEMTREC òganizasyon w bezwen yo.

Mande yon imaj quote