CHEMTREC's Operations Center is staffed 24 hours a day, 7 days a week by trained and experienced Emergency Service Specialists (ESS). CHEMTREC ESS can provide immediate guidance and information through Safety Data Sheets (SDS) and many other resources. Linked to the world’s largest on-call network of chemical, medical, toxicological and hazardous materials experts, the ESS can establish direct communication between these experts, CHEMTREC personnel and the responders at the scene to provide consistent and accurate information that is critical to the successful response to the incident.
CHEMTREC’s ESS have extensive hands-on experience in handling hazardous materials incidents. Many ESS come to CHEMTREC with emergency response backgrounds and each undergoes hazardous materials certification training regardless of their prior experience.