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Global Authorization

CHEMTREC’s Global Authorization authorizes shippers of dangerous goods the right to portray the CHEMTREC phone number(s) – or any number directed to CHEMTREC’s call center – on shipping documents, Material Safety Data Sheets and hazard communication labels, without geographical limitations. While CHEMTREC's USA + Canada Authorization is limited to shipments where the origin and/or destination is in the United States or Canada, Global Authorization expands this service to cover shipments between international locations.

CHEMTREC’s global services include a broad range of critical resources that can help on-scene personnel, such as emergency responders, mitigate incidents involving dangerous goods, including:

  • An operations center staffed by trained and experienced emergency service specialists, 24 hours a day, 7 days a week, 365 days a year;
  • Immediate access to thousands of chemical product specialists and hazardous materials experts through CHEMTREC’s database of over 30,000 manufacturers, shippers, carriers, public organizations and private resources;
  • An expansive electronic library of over 5 million Material Safety Data Sheets (MSDS);
  • Immediate hotline access to medical professionals and toxicologists to provide expert toxicological advice in conference with on-site medical professionals or emergency medical technicians treating exposure victims. 
  • In-Country Dial telephone numbers in over 30 key countries* around the world, which can be critical in complying with new regulations requiring in-country phone numbers in a growing number of jurisdictions. Each in-country telephone number has a greeting in the local language to assist the caller and explain how the balance of the call will proceed;
  • Interpretation capabilities for more than 180 languages; and
  • A state-of-the-art telecommunications system that supports the virtual emergency response team, seamlessly linking on-scene responders with chemical experts, transportation companies, and product manufacturers.

*In-Country Dial telephone numbers are currently available for the following countries:

  

Africa: Europe:
 South Africa   Belgium 
 Czech Republic 
Americas:  Denmark
 Argentina  France 
 Brazil   Germany 
 Chile  Hungary 
 Colombia   Italy 
 Mexico   Netherlands 
 Peru  Poland
 Portugal 
Asia:  Slovakia
 Bahrain  Spain
 China   Sweden
 Hong Kong   Switzerland
 India   United Kingdom 
 Indonesia   
 Israel
 Japan Australia & Oceania:
 Malaysia   Australia
 Philippines   New Zealand
 Russia
 Singapore 
 South Korea 
 Taiwan 
 Thailand