CHEMTREC’s Global Authorization authorizes shippers of dangerous goods the right to portray the CHEMTREC phone number(s) – or any number directed to CHEMTREC’s call center – on shipping documents, Material Safety Data Sheets and hazard communication labels, without geographical limitations. While CHEMTREC's USA + Canada Authorization is limited to shipments where the origin and/or destination is in the United States or Canada, Global Authorization expands this service to cover shipments between international locations.
CHEMTREC’s global services include a broad range of critical resources that can help on-scene personnel, such as emergency responders, mitigate incidents involving dangerous goods, including:
- An operations center staffed by trained and experienced emergency service specialists, 24 hours a day, 7 days a week, 365 days a year;
- Immediate access to thousands of chemical product specialists and hazardous materials experts through CHEMTREC’s database of over 30,000 manufacturers, shippers, carriers, public organizations and private resources;
- An expansive electronic library of over 5 million Material Safety Data Sheets (MSDS);
- Immediate hotline access to medical professionals and toxicologists to provide expert toxicological advice in conference with on-site medical professionals or emergency medical technicians treating exposure victims.
- In-Country Dial telephone numbers in over 30 key countries* around the world, which can be critical in complying with new regulations requiring in-country phone numbers in a growing number of jurisdictions. Each in-country telephone number has a greeting in the local language to assist the caller and explain how the balance of the call will proceed;
- Interpretation capabilities for more than 180 languages; and
- A state-of-the-art telecommunications system that supports the virtual emergency response team, seamlessly linking on-scene responders with chemical experts, transportation companies, and product manufacturers.
*In-Country Dial telephone numbers are currently available for the following countries:
| Africa: |
Europe: |
| South Africa |
Belgium |
|
Czech Republic |
| Americas: |
Denmark |
| Argentina |
France |
| Brazil |
Germany |
| Chile |
Hungary |
| Colombia |
Italy |
| Mexico |
Netherlands |
| Peru |
Poland |
|
Portugal |
| Asia: |
Slovakia |
| Bahrain |
Spain |
| China |
Sweden |
| Hong Kong |
Switzerland |
| India |
United Kingdom |
| Indonesia |
|
| Israel |
|
| Japan |
Australia & Oceania: |
| Malaysia |
Australia |
| Philippines |
New Zealand |
| Russia |
|
| Singapore |
|
| South Korea |
|
| Taiwan |
|
| Thailand |
|
| |
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