CHEMTREC has been helping First Responders handle hazmat emergencies for more than 37 years – 24 x 7. CHEMTREC can provide valuable information and guidance even when limited information is available about the product or incident. However, the more information available when you call, the faster and better we can help!
Types of information our Emergency Service Specialists will request when you call:
Caller's name, title & organization
Callback number at scene
Dispatch-center phone number
Description of incident and actions taken
Type and number of injuries/exposures
Material involved, including:
Name of the products(s), preferably a trade name
Carrier and trailer or car number - UN, NA (placard) or STCC number of the products
Shipper and point of destination
Consignee and destination
Type or description and number of containers/packages
Specific information you need right away (MSDSs, medical help, etc.)
Size of or amount of release
Location, time, weather at the scene
Complete and return a Hazardous Materials Exercise Request to coordinate a drill with CHEMTREC.